Frequently Asked Questions

Everything you need to know about your TTRacing experience.

How long does shipping take for my gaming chair?

Standard shipping typically takes 3-5 business days for metropolitan areas and 5-10 business days for regional locations once your order has been processed.

What is the warranty period for TTRacing products?

All our chairs come with a comprehensive 2-year warranty covering manufacturing defects and structural integrity to ensure your long-term comfort.

Can I return my chair if I am not satisfied with the comfort?

Yes, we offer a 7-day return policy. The item must be in its original packaging and unassembled condition to qualify for a full refund.

Are the chairs difficult to assemble?

Not at all. Each chair comes with a detailed instruction manual and a toolkit. Most customers complete the assembly process within 20 to 30 minutes.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, and various Buy Now Pay Later options like Atome and GrabPay.

How do I maintain and clean the upholstery?

For PU leather models, we recommend wiping with a slightly damp microfiber cloth. For fabric models, use a textile cleaner or a light vacuum to remove dust and debris.